Reliance Jio services were hit by a major network outage earlier today (September 17) but the telecom giant has said that it has addressed the problem, citing “minor technical issues”. Citing a source with direct knowledge of the matter, news agency Reuters has reported that a fire at a data centre of India's largest telecom carrier Reliance Jio caused the nationwide outage.
"The fire has been contained, and the servers are expected to resume operations shortly," Reuters reported.
Bharti Airtel and Vodafone Idea told Reuters that they did not experience any similar disruptions across their networks.
Reliance outage: Which services were affected
Earlier in the day, website Downdetector.com, which tracks outages by collating status reports from a number of sources and takes into account user-submitted errors on its platform, showed more than 10,000 Jio users have reported the issue.
While some users claimed that they faced issues related to their mobile network, others had mobile internet and broadband-related complaints.
What the company said
“This morning, some Jio customers in Mumbai faced problems in availing seamless services on account of minor technical issues. The same have been resolved, and seamless services of Jio have been fully restored. We regret the inconvenience to our subscribers,” said a Reliance Jio spokesperson.
Jio leads India's telecom space with nearly 489 million subscribers as of June-end.
Jio outage: Social media reacts
As the report started coming in, social media flooded with memes around Jio users facing network issues.
Reason for Jio being down: Fire in Jio data center.
#Jiodown, Airtel Up😀
"The fire has been contained, and the servers are expected to resume operations shortly," Reuters reported.
Bharti Airtel and Vodafone Idea told Reuters that they did not experience any similar disruptions across their networks.
Reliance outage: Which services were affected
Earlier in the day, website Downdetector.com, which tracks outages by collating status reports from a number of sources and takes into account user-submitted errors on its platform, showed more than 10,000 Jio users have reported the issue.
While some users claimed that they faced issues related to their mobile network, others had mobile internet and broadband-related complaints.
What the company said
“This morning, some Jio customers in Mumbai faced problems in availing seamless services on account of minor technical issues. The same have been resolved, and seamless services of Jio have been fully restored. We regret the inconvenience to our subscribers,” said a Reliance Jio spokesperson.
Jio leads India's telecom space with nearly 489 million subscribers as of June-end.
Jio outage: Social media reacts
As the report started coming in, social media flooded with memes around Jio users facing network issues.
Reason for Jio being down: Fire in Jio data center.
Reason for Jio being down: Fire in Jio data center.#Jiodown#Jio @reliancejio @JioCare pic.twitter.com/QrWoLU59LN
— Pramod Yadav (@Pramod_Atri) September 17, 2024
#Jiodown, Airtel Up😀
#Jiodown, Airtel Up😀 pic.twitter.com/kxnBqHDYxD
— Dileep (@OrderFlowtalks) September 17, 2024
Airtel, VI and BSNL headquarters#Jiodown pic.twitter.com/HsWFr0MsxM
— Taha🍉 (@tahaactually) September 17, 2024
Airtel and Vodafone Idea User : #Jiodown pic.twitter.com/rSFnI9gK3B
— Amit Behal (@amitbehalll) September 17, 2024
Mukesh Ambani fixing Jio server#jiodown pic.twitter.com/TahmqQv9lu
— Desi Bhayo (@desi_bhayo88) September 17, 2024
"बबीता जी Jio SIM आज ही लिया था और #RelianceJio आज ही नेटवर्क #jiodown हो गया, 😂😂 pic.twitter.com/pLlBw0pPYF
— Sonu Singh Maurya (@sonusingh00143) September 17, 2024
When both of your mobile sims are of Jio #JioDown pic.twitter.com/hnOqBI7af9
— DJAY (@djaywalebabu) September 17, 2024
