Education
Next Story
Newszop

Rising women leaders transform Global Capability Centres in India

Send Push
India is seeing more women stepping into leadership roles at global capability centres (GCCs). Many companies are choosing women to lead their operations in India, thus expanding the pool of women role models and bringing fresh perspectives to decision-making.

Nearly two dozen women are leading GCCs in India. Prominent leaders include Lalitha Indrakanti at Jaguar Land Rover Technology & Business Services, Sirisha Voruganti at Lloyds Technology Centre India, Uma Ratnam Krishnan at Optum India, Mamatha Madireddy at HSBC India Global Service Centres, Kalavathi GV at Siemens Healthineers, and Anuprita Bhattacharya at Merck IT Centre.

“Today, the rise of women leaders and their contributions, specifically in GCCs, were clearly visible. Women were not just participants but increasingly became key decision-makers, driving innovation and inclusive cultures. They brought unique leadership styles that emphasise collaboration and resilience-qualities critical in today's complex business environment,” Lalitha Indrakanti stated.

However, biases remain. Sreema Nallasivam, CEO of Metro Business Solution Centre, shared encounters with biases in her early career. She remembered a senior leader saying, "You're a woman, you're young. Neither one is a compliment - whether I'm a woman or young should not matter." She also recounted a colleague suggesting her success was due to something unrelated to her skills, saying, "if he also wore a short skirt, he would become a director too."


On a hiring trip with her team, Nallasivam, escorted seven European male colleagues, all over 50. She was mistaken for roles like an assistant or HR manager, not the team leader. Despite these challenges, women leaders are succeeding at GCCs.

A Nasscom-Zinnov report showed that in the past five years, over 6,500 global roles have been established in India, with 1,100 women in these positions.

(With ToI inputs)
Loving Newspoint? Download the app now